l 60 Day Satisfaction Guarantee | PureSpas

Be Sure with Pure!

Our Spas and prices are so good they sell themselves. So that you can shop with confidence, all our Spas come with a 60 Day Money Back Guarantee,

If your PureSpa hasn’t changed your life within 60 Days, we’ll give you your moneyback.

In order to qualify for the PureSpas 60 day right of return the following criteria must be met:

  1. You must be the original owner of the spa – purchases are not transferable.
  2. You must deliver to the nearest freight depot. All costs of removal, return and the original delivery cost for the spa are the customers responsibility.
  3. Your eligible spa must be in as new condition as determined by PureSpas or a PureSpas Agent. Such damage may include, without limitation, internal or external scratches, scrapes, dents, odors, rips, burns, etc.
  4. Your spa must be returned to the depot in the same working order as it was received on pickup/delivery.
  5. Your spa must not have been subject to any liens or other security interests.
  6. A minimum of (30) days must have passed since the delivery date of your spa.
  7. Your spa must undergo a full inspection by a PureSpas representative before a refund is given.
  8. If you choose to proceed with the return, you must notify us in writing to PO Box 79114, Avonhead, Christchurch 8042, New Zealand.



© 2020 Alpine Spas Limited trading as PureSpas. New Zealand Owned and Operated.